5 Factors You Should Consider Before You Buy Inkjet and Toner Cartridges from Online Stores

1. Are Cheaper Cartridges The Best Choice For Me?

Name brand printer ink is much more expensive compared to compatible and remanufactured cartridges. Cheaper prices should not mean you should sacrifice quality. However, not all of compatible and remanufactured cartridge manufacturers keep quality at the top of their priority list. When you purchase inkjet or laser toner cartridges you need to treat price and quality as equals.

Green Image Solutions is adamant about selecting high quality compatible and remanufactured cartridge manufacturers. We continually and thoroughly test cartridges, and only the ones that meet Green Image Solutions’ high standards are available for sale. We do not accept any printer ink cartridges that do not satisfy our quality standards.

2. Is Printer Ink Cartridge Quality Assured By All Online Stores?

It is true that all printer ink cartridges cannot be failure-free. Even major name-brand cartridges have 3-5% failure rate. That is why you need to consider quality assurance from your printer ink retailer.

Green Image Solutions always tries to meet or exceed name-brand manufacturer standards. However, if for any reason, you are not satisfied with the quality and performance of your Green Image Solutions inkjet or toner cartridges, we offer the industry's best 90-Day Money Back Guarantee.

3. Do All Online Stores Offer Full-Coverage and Hassle-Free Warranties?

When you have any problems with your cartridges and printer, it is a frustrating experience. It is not unusual for a company's customer support to tell you that the warranty period has expired or the problem was caused by your error. Many companies even ask you to pay for return shipping. It is important, as a customer, to choose a printer ink seller with a fair warranty policy.

Green Image Solutions understands that not every customer will use their inkjet or toner cartridges right away or that things can happen where a customer needs to purchase a new printer before they could use all their cartridges in stock. That's why Green Image Solutions offers free shipping when you return cartridges; you don't have to pay a penny for shipping. Return shipping is on us.

4. What Kind Of Customer Service Should I Look For When Buying Online?

Online stores, not only the printer ink market, are making it difficult to talk to and get help from customer service representatives. You should always consider how reliable and available a company's customer service is.
At Green Image Solutions you can find our customer service agent by phone or by e-mail. In each case, you will get a real person right away without going through a directory.

5. Do All Ink Retailers Provide Credible Technical Support?

Printers and cartridges can be very complicated and sometimes it's not easy to find out what to do when an error message pops up or when lights on the panel are blinking. If you have a problem and need technical support, you don't want to talk with someone whose main job is to answer the phone. They can offer information that can damage your printer. That is why you need to think about the credibility of a company's technical support.

At Green Image Solutions, all of our managers, sales reps, and support staff are knowledgeable in most OEM printers and can help you through almost any issue. Our customer service agents are not simply taking orders or transferring phone calls, they are prepared to solve your problems.